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About Us


Insurane Services Goen & Goen, Inc. is a locally owned family agency since 1926.  Started by A.C. Goen in 1926, he was then joined by his son Polk Goen. Polk was joined by his son Dale Goen in 1955 and ran the agency by himself until Dale's nephew Kyle Smith joined the agency in 1987. Kyle is now the owner of this family business located in Floydada, Texas.

We are also members of the SBMP, Inc.

The companies we represent are some of the finest in the industry.  We make sure the companies we represent have excellent customer service as well as a reputation for fast and fair claims assistance.  We will find the best company for your specific needs and give you the highest level of protection.

We hope our site will give you the information you need so that we can serve your insurance needs the best we can.  Please contact us with any questions or concerns that you might have at 806-983-3524 or Email Us.

Our Staff •
  • Kyle Smith - President

    Kyle started in 1987. He has a BBA in Finance.
  • Pam Bennett - P&C Manager / Commercial CSR

    Pam has been with the agency since 1978. ACSR designation.
  • Pat Franklin - Crop CSR

    Pat joined the agency in 1970.
  • Gail DuBois - Crop CSR / Sales

    Gail joined the agency in 1989. She is the head of Crop Claims.
  • Rebecca Moore - Personal Lines CSR

    Rebecca joined the agency in 2001. She has 2 years prior insurance agency experience.
  • Jana Borchardt - Personal Lines CSR

    Jana joined the agency in 2003. She has 11 years prior insurance agency experience.
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